ABOUT US
WHO WE ARE
BULK ORDERS & STOCKIST ENQUIRIES
We welcome any enquiries in relation to becoming a stockist of our Torres Strait Islander products or ordering bulk amounts of our products. If you are looking to become a stockist or are looking to purchase in excess of 15 units of any given item please contact us via email at contactathethreads@gmail.com and we will be happy to assist you.
RETURNS POLICY
Our hats are one size and our tshirts are true to size. We suggest sizing up in our tshirts for an oversized fit. We do not accept returns for items that have been ordered in an incorrect size.
We accept online returns for faulty products. Returns are available on full priced items only and the returns process must be initiated within 3 business days of receiving your order. If you need to return an item, please contact us via contactathethreads@gmail.com
Items are to be unworn. Please send your item back in a pre paid postage bag and provide us with a tracking number. Should a refund be required, you will be refunded the amount paid for your item (delivery costs excluded).